Covid-19 Information


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The Granary is in an isolated spot where it is easy to distance yourselves. You can have a wonderful holiday here without ever leaving the property and the immediate area, which many of our guests find they do. But the Island is beautiful and deserves exploration. This is something you can do sensible and safely, whilst enjoying yourselves thoroughly, whether you like beaches, walks, historic houses, or restaurants.  Our blog suggests lots of great things to do, as does the ‘Things we Love’ page. (Please note also that as Wightlink and Red Funnel offer ferries that allow you to stay in your car, you can make the entire journey from your door to ours without leaving your vehicle.)

The current global pandemic means that in many ways we have to operate differently, and our guests must do the same. To that end we have updated our House Manual and our Terms and Conditions, we are using Virakill cleaning products alongside our normal range, and we have undertaken a Covid-19 Risk Assessment and will use PACS’s cleaning checklist. As you see from the above logos we are also compliant with VisitEngland's stipulations as are part of Sawday's Clean and Safe Charter.

We kindly ask guests to click on the links in the paragraph above and read them carefully. We have, however, bullet pointed some particularly important points below, which all guests must agree to before visiting us:

Covid related refunds:

  • You will get a refund if:

    • You cannot travel to us, or we cannot host you due to government restrictions. Alternatively you can choose other free dates if you prefer​​.

    • We have to cancel your booking due to the previous guests contracting Covid and having to isolate at the property.

  • You will not necessarily get a refund if:

    •  You have Covid or Covid symptoms and cannot travel to us and we are not able to resell the dates. Covid is  an avoidable virus as so is now treated as akin to any other illness you may contract.

  • In light of the above, we strongly recommend you take out travel insurance to cover your costs. Insurance is cheap and easy to buy.

Covid-19 Specific Terms and Conditions:

  • If you have or any member of your party has Covid-19 or any symptoms at all you must not travel to The Granary. 

  • You need to abide by the restrictions of the tier you reside in, if such tiers apply.

  • If you or any member of your party develop Covid-19 symptoms during your stay at The Granary, you must notify us immediately and follow government guidelines of what to do in such circumstances. The current advice seems to be; to book a test immediately, and, if positive, to return to your home if possible. If you need to self-isolate beyond your booked time at the Granary due to Covid-19, you will be charged the full nightly rate for your extended stay.

  • If the guest/guests prior to your booking are forced to self-isolate at The Granary for the period you have booked due to Covid-19 symptoms, we will sadly need to cancel your booking with us, at very short notice. In such case we will give you a full refund. I will stress that this is very unlikely, and this will be the case for all rental properties in the country.

  • If you develop Covid symptoms within the two weeks after your stay at The Granary, you will need to inform us of this.

  • Due to new cleaning protocol we need a longer turnaround time. This means that check in will now be after 4pm and check out will be at 9am. I know this may be an inconvenience to some of you but I'm afraid it is necessary.

  • We will socially distance ourselves from you at all times. This means we will greet you from a distance and offer you a video guided tour of the facilities using WhatsApp or FaceTime (or send you a pre-recorded video for you to use in your own time).

  • Books, records and games that we leave out for our guests will have been cleaned and been in quarantine for a week prior to your arrival.

  • No promotional guides or leaflets will be left out as is usually the case. If you need any suggestions or advice on things to do you can message us or have a socially distanced conversation.

  • The gym studio, attached to the main house, is a shared space. If you would like to use the gym studio you will need to give us your schedule prior to your arrival. We understand this seems strict but it is necessary. 

  • We ask you to use the sanitizing products in the property and to kindly bag up all your bedsheets and used towels at the end of your stay, so we can quarantine them for 72 hours before we wash them on a long wash at a high temperature. Please use the laundry basket in the en-suite bathroom for all the towels you used. We will leave a laundry bag for the bedlinen and bathrobes outside your door on the morning of your check-out.

We are sure that despite Covid-19, you will have a wonderful holiday at The Granary. Please, if you have any concerns, questions or suggestions please do not hesitate to contact us.

Steve and Agnieszka